What personal data we collect and why we collect it
We highly value your privacy and are dedicated to safeguarding it. This Privacy Policy outlines the approach of PAHAL with respect to the collection of information from visitors to our website.
INFORMATION WE MAY COLLECT
We may gather and process various types of personal information, including:
Personal contact details such as name, title, address, email address, and telephone number, collected during order placement and account creation.
Details related to purchases and transactions.
Information submitted as part of a survey.
Records of communication, including correspondence via telephone, email, live chat, or social media.
Details of website visits, device interactions, search and browsing history, and other technical information automatically collected from your device (e.g., IP address, device type).
HOW YOUR DATA IS COLLECTED
Data is collected when you register an account, subscribe to marketing communications, submit inquiries, or engage in purchases. Information provided to our customer services team, voluntarily and in writing, over the telephone, email, or live chat, is also collected. Additionally, certain information is collected automatically using cookies to enhance the shopping experience.
By using our website, you agree to the placement and future access of these cookies on your device.
USE OF DATA & INFORMATION
Collected information may be used for the following purposes:
- Customizing and personalizing your experience of our website.
- Processing transactions, orders, and payments.
- Creating and managing user accounts.
- Contacting and communicating with users.
- Conducting analytics, market research, and business development.
- Sending marketing communications and information about products, offers, or services (with the option to opt out).
- Storing preferences for website and communication customization.
- Internal record-keeping and administrative purposes.
- Notifying users about service changes.
- Obtaining and analyzing user feedback.
HOW WE SECURE YOUR DATA
Appropriate safeguards and access controls have been implemented to ensure the security, integrity, and privacy of the provided information. Our website uses Secure Socket Layer (SSL) encryption for data protection. No payment details are stored on our website; encrypted information is used for verification and authorization purposes.
We may share data with or obtain personal information from:
Service providers, including IT service providers, data storage, web hosting, and marketing professionals.
Sponsors or promoters of competitions.
Third parties assisting in providing information, products, services, or direct marketing.
Law enforcement or regulatory authorities, courts, or other government agencies as required by law.
YOUR RIGHTS IN CONNECTION WITH YOUR DATA
Choice and consent: By providing personal information, users consent to its collection, use, and disclosure in accordance with this policy.
Information from third parties: Information received from third parties will be protected according to this privacy policy.
Restrict: Users may choose to restrict the collection or use of personal information.
Correction: Users can request correction of inaccurate, incomplete, or outdated information.
Notification of data breaches: Applicable laws regarding data breaches will be followed.
Complaints: Users can lodge complaints about alleged breaches of data protection laws.
Unsubscribe: Opt-out options for communications are provided in emails, or users can contact us directly.
CONTACT DETAILS
For inquiries or information requests, please email info@pahal.com.pk.
CHANGES TO THIS POLICY
This privacy policy may be updated to reflect current practices, and users will be informed of significant changes via the website. Continued use of the site after policy changes constitutes acceptance.
If there are substantial changes, users will be asked to re-consent to the updated privacy policy.
